Ok you all know i got my new embroidery machine yeah well after two of them and only 4 days I have not 1 one the gears were dry and bound up on the top shaft after 15 hours of sewing so they took that one back and gave me another one so got that one home and started her up and sewed about 45 min and it was missing stitches and stitching out side of the stitch box! so i called viking SOS and we spent literally 5 hours on the phone and them treating me like i did not know what i was doing so they finally took over my computer and low and behold it was not me the computer went out on a brand new machine that I took out of an un-opend box! So can you guess what i said! I dont want this machine I am returning it and I will never own another viking in my life again!
This all just reaffirmed my Loyalty to Bernina ONLY! I bought a deco they had to order it for me but that is ok and before I got there Kathy had taken it out of the box opened it up made sure everything was Oiled and looked right then she tested it and then she made sure it was set up for my mom and her Lace (believe it or not they are not set up to run lace but for patch work and quilting!) Now that is quality and CUSTOMER SERVICE! at viking they think only viking needles can run in viking OMG ok enough with the rant I am going to go pout some more and try to get some work done and maybe I will have a few things for the chiristmas shows OMG I am in such a mess now!
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